Indonesian Journal of Cultural and Community Development
Vol 15 No 3 (2024): September
Innovative Technologies and Digital Solutions for Community Development

E Buddy's Impact on Local Governance in Indonesia through Transforming Document Management
Dampak E Buddy terhadap Tata Kelola Pemerintahan Daerah di Indonesia melalui Transformasi Manajemen Dokumen


  • Ayum Hanifah,
  • Isnaini Rodiyah*
Ayum Hanifah
Universitas Muhammadiyah Sidoarjo, Indonesia
Isnaini Rodiyah
Universitas Muhammadiyah Sidoarjo, Indonesia *

(*) Corresponding Author
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijccd.v15i3.1107
Published September 2, 2024
Keywords
  • E Buddy,
  • Electronic Document Management,
  • Implementation,
  • Local Governance,
  • Sidoarjo Regency
How to Cite
Hanifah, A., & Rodiyah, I. (2024). E Buddy’s Impact on Local Governance in Indonesia through Transforming Document Management. Indonesian Journal of Cultural and Community Development, 15(3), 10.21070/ijccd.v15i3.1107. https://doi.org/10.21070/ijccd.v15i3.1107

Copyright (c) 2024 Ayum Hanifah, Isnaini Rodiyah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

General Background: The advent of electronic document management systems has revolutionized administrative processes in local governance, emphasizing the need for effective implementation strategies. Specific Background: In Indonesia, the Electronic Official Document Arrangement through the E Buddy application has been introduced to enhance the efficiency of village governance, particularly in Panggreh Village, Jabon Sub-district, Sidoarjo Regency. Knowledge Gap: However, challenges remain regarding the consistency and effectiveness of E Buddy's usage among village officials, particularly concerning communication, resource allocation, and bureaucratic structures. Aims: This study aims to analyze and describe the implementation of the E Buddy application in Panggreh Village using a qualitative descriptive method, focusing on the indicators proposed by George Edward III: communication, resources, disposition, and bureaucratic structure. Results: The findings indicate that while E Buddy has been implemented, issues persist, such as inconsistent usage of the application for official document transmission and inadequate technical guidance. Furthermore, some officials struggle with the application’s functionalities, and insufficient resources hinder optimal performance. The study also highlights the need for dedicated personnel, improved evaluation methods, and the establishment of incentives to motivate village officials in utilizing E Buddy effectively. Novelty: This research contributes to the understanding of the practical implications of electronic document management systems in local governance, offering insights into the barriers faced by village officials in Indonesia. Implications: The results underscore the necessity for continuous training, resource upgrades, and structural reforms to enhance the efficacy of the E Buddy application and improve service delivery in rural governance.

Highlights:

 

  1. Communication Issues: WhatsApp used instead of E Buddy for documents.
  2. Resource Deficiencies: Officials lack skills in using E Buddy effectively.
  3. Regulatory Compliance: Structure follows regulations, but support needs improvement.

 

Keywords: E Buddy, Electronic Document Management, Implementation, Local Governance, Sidoarjo Regency

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