Indonesian Journal of Cultural and Community Development
Vol 14 No 2 (2023): June
Communication Development Articles

Impact of Work Stress, Communication, and Work Environment on Dealer Employee Performance
Dampak Stres Kerja, Komunikasi, dan Lingkungan Kerja pada Kinerja Karyawan Dealer


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  • Muhammad Naufal Riaztantyo*,
  • Vera Firdaus
Muhammad Naufal Riaztantyo
Universitas Muhammadiyah Sidoarjo, Indonesia *
Vera Firdaus
Universitas Muhammadiyah Sidoarjo, Indonesia

(*) Corresponding Author
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijccd.v14i2.927
Published June 26, 2023
Keywords
  • Work stress,
  • Communication,
  • Work environment,
  • Employee performance,
  • Automotive industry
How to Cite
Riaztantyo, M. N., & Firdaus, V. (2023). Impact of Work Stress, Communication, and Work Environment on Dealer Employee Performance. Indonesian Journal of Cultural and Community Development, 14(2). https://doi.org/10.21070/ijccd.v14i2.927

Copyright (c) 2023 Vera Firdaus, Muhammad Naufal Riaztantyo

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study aimed to investigate the influence of work stress, communication, and work environment on employee performance in the automotive industry. Employing a quantitative research design, data was collected through a questionnaire from a sample of 100 employees at a Honda dealership in Sidoarjo, Indonesia. Various data analysis techniques, including validity and reliability tests, classical assumption tests, multiple linear regression, and hypothesis testing, were utilized. The findings revealed that communication and work environment had a positive and significant impact on employee performance, while work stress had a negative and significant effect. Moreover, the results demonstrated that employee performance was significantly influenced by work stress, communication, and work environment collectively. These findings contribute to our understanding of the factors influencing employee performance and have implications for managerial practices aimed at improving employee well-being and organizational productivity. 

Highlights:

  • The study investigates the impact of work stress, communication, and work environment on employee performance in the automotive industry.
  • Communication and work environment positively influence employee performance, while work stress negatively affects it.
  • The findings emphasize the importance of addressing work stress, improving communication, and fostering a positive work environment to enhance employee performance in the automotive industry.

Keywords: Work stress, Communication, Work environment, Employee performance, Automotive industry.

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