Vol 12 (2022): June
Village Development Articles

Innovation System in the Sidoarjo People's Service System (SIPRAJA) in Sidoarjo Regency
Sistem Inovasi pada Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Kabupaten Sidoarjo


Jiana Walida
Universitas Muhammadiyah Sidoarjo, Indonesia
Ilmi Usrotin Choiriyah
Universitas Muhammadiyah Sidoarjo, Indonesia *

(*) Corresponding Author
Picture in here are illustration from public domain image or provided by the author, as part of their works
Published June 3, 2022
Keywords
  • Innovation,
  • Public Servive,
  • SIPRAJA
How to Cite
Walida, J., & Choiriyah, I. U. (2022). Innovation System in the Sidoarjo People’s Service System (SIPRAJA) in Sidoarjo Regency. Indonesian Journal of Cultural and Community Development, 12, 10.21070/ijccd2022791. https://doi.org/10.21070/ijccd.v12i0.791

Abstract

The Sidoarjo People’s Service System Innovation (SIPRAJA) is an innovation of the Sidoarjo Regency/City government. This study aims to analyze and describe the obstacles that occur in innovation in the Sidoarjo people service system (SIPRAJA) in Sidokerto Village, Buduran District, Sidoarjo Regency, namely yhe conditionof the community that is still difficult to adapt or keep up with increasingly shophisticated times and the internet network is lacking stable. This research uses systems innovation theory. The research method uses a qualitative descriptive approach using data collection techniques in the form of interviews, documentation, and observation. The results of this study indicate that the innovation of the Sidoarjo People’s Service System (SIPRAJA) in Sidokerto Village, Buduran District, Sidoarjo regency, nemly focusing on the innovation system providing convenience in mail management services effectively and efficiently.

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