Vol. 12 (2022): June
Village Development Articles

Innovation System in the Sidoarjo People's Service System (SIPRAJA) in Sidoarjo Regency: Sistem Inovasi pada Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Kabupaten Sidoarjo

Jiana Walida
Universitas Muhammadiyah Sidoarjo
Ilmi Usrotin Choiriyah
Universitas Muhammadiyah Sidoarjo

Published 2022-06-03

Keywords

  • Innovation,
  • Public Servive,
  • SIPRAJA

How to Cite

Walida, J., & Choiriyah, I. U. (2022). Innovation System in the Sidoarjo People’s Service System (SIPRAJA) in Sidoarjo Regency: Sistem Inovasi pada Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Kabupaten Sidoarjo. Indonesian Journal of Cultural and Community Development, 12, 10.21070/ijccd2022791. https://doi.org/10.21070/ijccd.v12i0.791

Abstract

The Sidoarjo People’s Service System Innovation (SIPRAJA) is an innovation of the Sidoarjo Regency/City government. This study aims to analyze and describe the obstacles that occur in innovation in the Sidoarjo people service system (SIPRAJA) in Sidokerto Village, Buduran District, Sidoarjo Regency, namely yhe conditionof the community that is still difficult to adapt or keep up with increasingly shophisticated times and the internet network is lacking stable. This research uses systems innovation theory. The research method uses a qualitative descriptive approach using data collection techniques in the form of interviews, documentation, and observation. The results of this study indicate that the innovation of the Sidoarjo People’s Service System (SIPRAJA) in Sidokerto Village, Buduran District, Sidoarjo regency, nemly focusing on the innovation system providing convenience in mail management services effectively and efficiently.

References

  1. T. &. A. P. Soraya, “INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN SECARA ONLINE DI KABUPATEN PATI,” Journal of Politic and Government Studies, pp. 8(04), 61-70. , 2019.
  2. Ombudsman, “Laporan Tahunan 2018 Ombudsman Republik Indonesia,” 2018-2020, p. HAL. 13.
  3. Y. Indarwati, “INOVASI PROGRAM KARTU KELUARGAKU DATA ULANG (KAKEKKU DATANG) DALAM MENINGKATKAN KUALITAS PELAYANAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN GRESIK,” Doctoral dissertation, Universitas Airlangga., 2016.
  4. P. N. 3. T. 2017, “Tentang Pedoman Inovasi Pelayanan Publik.”.
  5. R. A. &. C. I. U. Madjid, “Communication on Direct Population Administration Service Inovation (Pak Ladi) at the Pasuruan Regency Population and Civil Registration Service,” Indonesia Journal of Public Review, pp. 12, 10-21070. , 2020. DOI: https://doi.org/10.21070/ijppr.v12i0.1155
  6. P. M. T. .. F. .. A. H. A. W. C. S. &. F. Maolana, “Penerapan Inovasi Pelayanan PubliK GO-DOK Di Kota tasikmalaya,” Jurnal Birokrasi Pemerintahan Daerah, pp. 2(1), 22-28, 2020. DOI: https://doi.org/10.15575/jbpd.v2i1.8022
  7. P. Pemerintah, “ No. 38 Tahun 2007 Tentang Inovasi Daerah atau Pembaharuan Dalam Penyelenggaraan Pemerintah Daerah.”.
  8. S. M. Hayat, “Kebijakan Publik,” Malang, Intrans Publishing, 2018, p. Hal. 81.
  9. K. A. L. &. T. I. Hadi, “Inovasi Dialogis: Menuju Transformasi Pelayanan Publik Yang Partisipatif (Kajian Sistem Pelayanan Malang Online),” Journal of Government and Civil Society, pp. 4(1), 115-129. , 2020. DOI: https://doi.org/10.31000/jgcs.v4i1.2438
  10. V. &. r. A. Pebriani, “Analisis Inovasi Pelayanan Publik Gesit Aktif Merakyatnya Dinak Kependudukan Dan Pencatatan Sipil (Gampil) Kota Malang,” Jurnal Ilmu Sosial dan Ilmu Politik, pp. 8(1), 122-128, 2019.