Dzulhijjah , Muhammad Waladan Amin Arba, and Didik Hariyanto. “Innovation Of The Use Of Live Chat Agent Services For Shopeefood Drivers In Responding To Reports: Inovasi Penggunaan Layanan Agen Live Chat Pada Driver Shopeefood Dalam Menanggapi Laporan”. Indonesian Journal of Cultural and Community Development 15, no. 2 (June 5, 2024). Accessed September 1, 2025. https://ijccd.umsida.ac.id/index.php/ijccd/article/view/1179.