Dzulhijjah , M. W. A. A. ., and D. Hariyanto. “Innovation Of The Use Of Live Chat Agent Services For Shopeefood Drivers In Responding To Reports: Inovasi Penggunaan Layanan Agen Live Chat Pada Driver Shopeefood Dalam Menanggapi Laporan”. Indonesian Journal of Cultural and Community Development, vol. 15, no. 2, June 2024, doi:10.21070/ijccd.v15i2.1179.